Privacy policy
Contact Us: If you wish to get in touch with us, whether through the website form or via email, rest assured that your provided information will be stored with us for six months. We will only use this data for processing your inquiry and any follow-up questions, and we will not share it without your consent.
Address and Contact Information
Company/Name: GREEN BUSINESS HOTEL at Mühlengrund
Street, No., Postal Code, City: Am Mühlengrund 8, A-8074 Raaba near Graz
Phone: +43 316 403 101
Email: office@greenbusinesshotel.at
Website: https://www.greenbusinesshotel.at/
The protection of your personal data is of utmost importance to us. Therefore, we process your data solely in accordance with legal regulations (GDPR, TKG 2003). In this privacy information, we aim to inform you about the key aspects of data processing within the scope of our website.
Personal Data
Personal data refers to information about individuals whose identity is determined or determinable. This includes voluntarily provided information, such as name, address, telephone number, or email address, which you can provide on contact and registration pages. Non-personal data, on the other hand, refers to information that cannot be directly associated with your real identity, such as an IP address.
We only collect data from you (except within web server protocols) if you voluntarily provide it to us in order to use one of our offered services (e.g., receiving informational materials, inquiries, orders, newsletter registration, online applications). These data will then be processed and/or utilized solely for the purpose of carrying out the respective service.
Web server and mail server protocols
As is customary for almost all websites, when you visit us on the internet, the server hosting our websites (referred to as the "web server" below) automatically collects information in web server logs. The web server automatically recognizes certain non-personal data, such as your IP address, the date and time you are on our site, the pages you visit on our website, the website you were previously on, the browser you used (e.g., Mozilla Firefox), the operating system you used (e.g., Windows), and the domain name and address of your internet service provider (e.g., UPC, A1, etc.). If our website uses cookies, the web server also stores this information. We regularly analyze these server logs to determine which pages of our website are being visited. This allows us to gain a better understanding of how our website is being used and how we can further optimize our offering. Additionally, in the event of system abuse, we may use this information in collaboration with your internet service provider and/or local authorities to identify the perpetrator(s) of such abuse. Individual profiling based on your usage behavior does not occur. Personal identification cannot be derived from this information, and the data is not shared with third parties, even in part. This data is not merged with other data sources. Furthermore, additional personal information such as name, address, phone number, or email address is not collected unless provided voluntarily by you, for example, in the context of an inquiry, order, or registration.
Cookies
We utilize session cookies on our website. The data is not stored permanently. The use of these temporary cookies is aimed at making our offer more user-friendly, effective, and secure. The cookies are automatically deleted when you close your browser. They do not cause any harm to your computer and do not contain any viruses or harmful software.
Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or adjust your browser settings to notify you when cookies are being sent.
Integration of Third-Party Services and Content
Within our online offering, we utilize content or service offerings from third-party providers based on our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6(1)(f) of the GDPR) to integrate their content and services, such as videos or fonts (hereinafter collectively referred to as "content"). This always requires that the third-party providers of this content perceive the IP address of the users, as they would not be able to send the content to their browser without the IP address. The IP address is therefore necessary for the display of this content. We make every effort to use only those contents whose respective providers use the IP address solely for the purpose of delivering the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the users' device and may contain technical information about the browser and operating system, referring websites, visit time, as well as other information about the use of our online offering and may also be linked to such information from other sources.
The following presentation provides an overview of third-party providers and their content, along with links to their privacy policies, which contain additional information on data processing and, in some cases, options for opting out (so-called opt-out):
Google Analytics
This website utilizes Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files stored on your computer that enable an analysis of your usage of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that if you do this, you may not be able to fully use all the features of this website. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: (https://tools.google.com/dlpage/gaoptout?hl=en).
For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/en.html or https://support.google.com/analytics/answer/6004245?hl=en.
Google Maps
This website utilizes Google Maps to provide map information. When using Google Maps, Google also collects, processes, and utilizes data about the usage of the map features by visitors to the websites. For more information about Google's data processing, you can refer to Google's privacy policy at https://www.google.com/policies/privacy/. In the privacy center, you can also modify your settings to manage and protect your data.
Google Fonts
We may utilize external fonts provided by Google Inc., available at https://www.google.com/fonts ("Google Fonts"). The integration of Google Fonts is achieved through a server call to Google (typically in the USA).
Privacy Policy: https://www.google.com/policies/privacy/
Opt-out: https://www.google.com/settings/ads/
The use of Google Web Fonts is intended to create a consistent and visually appealing presentation of our online offerings. This represents a legitimate interest in accordance with Art. 6(1)(f) of the GDPR.
YouTube
We may reference or embed videos from the "YouTube" platform, provided by the third-party Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/ Opt-out: https://www.google.com/settings/ads/
On our website, you may find plugins from the social network Facebook, located at 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our websites. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/. When you visit our websites, a direct connection is established between your browser and the Facebook server through the plugin. Facebook then receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. Facebook can then associate the visit to our pages with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's Privacy Policy at https://www.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.
Our website may utilize features of the social media network LinkedIn. The provider is LinkedIn Corporation, located at 2029 Stierlin Court, Mountain View, CA 94043, USA. When accessing any of our websites that contain LinkedIn features, a connection is established to LinkedIn servers. LinkedIn is informed that you have visited our websites with your IP address. If you click on the LinkedIn buttons and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please refer to LinkedIn's Privacy Policy at: https://www.linkedin.com/legal/privacy-policy.
Our website may utilize features from the social media network XING. The provider is XING AG, located at Dammtorstraße 29-32, 20354 Hamburg, Germany. When accessing any of our pages that contain XING features, a connection is established to XING servers. XING may be informed that you have visited our website with your IP address. If you click the XING buttons and are logged into your XING account, XING may be able to associate your visit to our website with you and your user account. We want to make it clear that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by XING. For more information about privacy at XING, please refer to the privacy policy at https://www.xing.com/privacy.
Our website may include features from the Instagram service. These features are provided by Instagram Inc., located at 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to inform you that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please refer to Instagram's Privacy Policy at https://www.instagram.com/about/legal/privacy/.
We may include features from the Twitter service on our website. These features are provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and its buttons, the websites you visit may be linked to your Twitter account and shared with other users. This may involve the transfer of data to Twitter. Please note that as the provider of the website, we do not have knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter's Privacy Policy at https://twitter.com/privacy?lang=en. You can change your privacy settings on Twitter in your account settings at https://twitter.com/settings/account.
HubSpot
Our website utilizes HubSpot, a marketing automation software provided by HubSpot Inc., located in Cambridge, MA 02141, USA. HubSpot helps us analyze the usage of our portal. This is achieved by the use of cookies (for more information on cookies and how to opt out, see above). Certain usage data is linked to your personal information (such as after filling out a registration form) and stored in our CRM. This allows us to provide you with tailored information and offers that match your interests. Your personal data may be transferred to HubSpot servers in the USA. The appropriate level of protection is ensured as HubSpot, Inc. participates in the EU-US Privacy Shield Framework and is certified for compliance.
We use HubSpot to provide you with personalized information and offers. Therefore, we have a legitimate interest in accordance with Art. 6(1)(f) of the General Data Protection Regulation (GDPR) for this processing. The legal basis for processing your personal data by us in connection with the use of HubSpot is Art. 6(1)(f) of the GDPR. In the context of using HubSpot, we store your personal data for as long as necessary to provide you with tailored information and offers. The provision of personal data collected through HubSpot is not legally or contractually required or necessary for entering into a contract. However, if you do not provide us with this data, we will not be able to provide you with tailored information and offers.
For more information on the use of data by HubSpot, please refer to HubSpot's Privacy Policy at http://legal.hubspot.com/de/privacy-policy. You can object to this use of your data at any time, for example, by sending an email to the email address mentioned in the imprint.
seminargo / Booking Inquiry and Online Booking
We have integrated components of seminargo GmbH, located at 1160 Vienna, Liebhartsgasse 16 ("seminargo"), on our website. If you make an online booking or a booking inquiry through our website, we will require your first and last name, email address, as well as your company name and billing address for processing.
To calculate the valid travel price, we will need the dates of your stay, the desired configuration, and the number of participants.
The processing of your data for online booking and booking inquiries is based on Art. 6(1)(b) of the GDPR and serves the purpose of fulfilling a contract or carrying out pre-contractual measures.
The data you provide to us will be retained until the purpose of data storage is no longer necessary (e.g., after completing the processing of your request). Mandatory legal provisions, especially statutory retention periods, remain unaffected.
Usage and Disclosure of Personal Data
We only collect data from you (except in the context of web server protocols) when you provide it to us in order to use one of our offered services (e.g., sending informational material, inquiries, orders, etc.). These data are then processed and/or used exclusively for the purpose of carrying out the respective service.
GREEN BUSINESS HOTEL am Mühlengrund does not openly disclose personal data to other companies or institutions. Personal data is only passed on to third parties if it is necessary for the purpose of contract processing, in particular for the transfer of order data to suppliers, or if you have been previously informed and have expressly consented to it. These third parties are prohibited from using your data for purposes other than providing the service for GREEN BUSINESS HOTEL am Mühlengrund.
This only applies if GREEN BUSINESS HOTEL am Mühlengrund is obligated by law or by a court order to disclose and transmit the data. Additionally, with your consent, we use your data to inform you about new developments, products, orders, services, or marketing offers, as well as to update and maintain your contact information. This data maintenance also serves to prevent misuse. You have the right to revoke your consent at any time with effect for the future.
International Data Transfer
The processing of your stored personal data generally takes place in countries within the European Union or the European Economic Area (EU/EWR). However, when using Google Analytics, certain services, or social plugins, there may be a transfer of personal data to third countries outside the EU/EWR (see Cookies). Rest assured, we always adhere to the legal regulations regarding data protection.
Minors
Children and adolescents under the age of 14 are not allowed to transmit personal data on the internet without the consent of their parents or legal guardians. Please note that our websites are not intended for or directed towards individuals under the age of 18. We do not knowingly collect personal data from individuals under the age of 18.
Links to Other Websites
This website also contains links to other websites. However, please note that the privacy policy described here does not apply to those websites. We kindly request you to visit those websites directly to obtain information regarding their privacy policies, security measures, data collection practices, and data sharing regulations. GREEN BUSINESS HOTEL am Mühlengrund cannot be held liable for any actions or content originating from these websites.
Right to Information and Correction
If you wish to change or delete your personal data, or if you want to know what data about you is stored, who the recipients of the data are, or why it is being stored, please contact GREEN BUSINESS HOTEL am Mühlengrund with a written request.
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy to comply with changing legal requirements or to adapt to changes in the service or data processing. However, this only applies to statements regarding data processing. If user consent is required or if parts of the Privacy Policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Data Deletion
The data stored by us will be deleted as soon as it is no longer necessary for its intended purpose and there are no legal retention obligations preventing its deletion. If the data of the users is not deleted because it is necessary for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to user data that must be retained for commercial or tax law reasons.
Revocation
You can revoke your consent for us to collect, process, and use your personal data at any time with effect for the future. Exceptions to this are any legal provisions regarding data collection.
The revocation statement can be sent:
via email to office@greenbusinesshotel.at or by mail to GREEN BUSINESS HOTEL am Mühlengrund, Am Mühlengrund 8, A-8074 Raaba bei Graz.
You can find our imprint here.
Your Rights:
You have the fundamental rights to information, correction, deletion, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection laws or if your data protection rights have been violated in any other way, you can file a complaint with the supervisory authority. In Austria, this is the Datenschutzbehörde (Data Protection Authority).
You can reach us at the following contact information:
+43 316 403 101
office@greenbusinesshotel.at